SaaS Onboarding | UI Motion Converted animations to JSON format using Lottie Files for seamless integration into the app, optimizing user experience and engagement.

Customer Onboarding Framework – Mobile App

Statiq | Oct 2022 – May 2023

SaaS Onboarding · UI Motion · UX Implementation

Overview

Designed and implemented a customer onboarding framework for the Statiq mobile app to simplify first-time user adoption and reduce cognitive load during critical actions such as Locate, Charge, and Pay.

UX Case Study Approach

• Defined onboarding goals around clarity, progressive disclosure, and task confidence.
• Mapped user journeys to identify friction points in early-stage app usage.
• Designed a 3-step guided onboarding flow, using motion to reinforce system feedback and user intent.

Design & Interaction

• Created motion-led UI screens to visually explain app functionality and system states.
• Applied accessibility-aware motion principles to avoid overload while maintaining engagement.

Implementation & AI-Assisted Workflow

• Converted motion assets into JSON using Lottie, enabling lightweight, scalable in-app animations.
• Leveraged AI-assisted workflows to accelerate iteration, refine transitions, and validate interaction consistency before handoff.
• Collaborated closely with developers to ensure seamless integration and performance optimization within the production app.

Outcome

• Delivered a reusable onboarding framework aligned with SaaS best practices.
• Improved onboarding clarity, interaction flow, and implementation efficiency through motion-driven UX.